Last updated: June 7, 2026
1.1 Rock8Cloud (the "Service") is a cloud platform operated by ProRocketeers s.r.o., Company ID: 07279531, with its registered office at Bohumínská 410/135, Ostrava-Muglinov, 712 00, Czech Republic, registered in the Commercial Register kept by the Regional Court in Ostrava, Section C, Insert 75209 ("we", "us", "Provider").
1.2 These Terms of Service ("Terms") govern your access to and use of the Service, including the website at https://rock8.cloud, the application dashboard, the API, and any applications you deploy through the Service.
1.3 By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a company or another legal entity, you confirm you have authority to bind that entity, and "you" refers to that entity.
2.1 The Service lets you build, deploy and run applications from your GitHub repositories on cloud infrastructure managed by us. The Service includes builds, runtime hosting, databases, logs and related tooling as described on our website.
2.2 The Service runs in data centers located in the European Union. Your use of the Service must comply with the Acceptable Use rules in Section 7.
2.3 We may change, improve or discontinue features of the Service. If we discontinue a feature that materially affects your paid plan, we will notify you in advance where reasonably possible.
3.1 You sign in to the Service with your GitHub account. You must provide and maintain accurate account information, including a valid email address.
3.2 You are responsible for all activity under your account and for keeping your credentials secure. Notify us without undue delay at support@rock8.cloud if you suspect unauthorized use of your account.
3.3 You must be at least 18 years old to use the Service.
4.1 The Service is offered in subscription plans described on our pricing page. Each plan includes usage limits (such as services, builds, storage and compute). Current prices and limits are always those shown on the pricing page at the time of purchase or renewal.
4.2 Payments are processed by Stripe. By subscribing you authorize recurring charges to your payment method at the start of each billing cycle (monthly or yearly, as selected). All prices are stated exclusive of VAT unless indicated otherwise. VAT is added where required by law.
4.3 If a plan includes a free trial, you will not be charged until the trial ends. You can cancel during the trial at no cost.
4.4 If a payment fails or your subscription lapses, we may suspend or limit the Service for your organization after a reasonable grace period. We may delete deployed resources of suspended accounts after prior notice.
4.5 We may change plan prices. Price changes take effect at the start of your next billing cycle and we will notify you at least 30 days in advance. If you do not agree with a price change, you may cancel before it takes effect.
5.1 You can cancel your subscription at any time in the billing settings. Cancellation takes effect at the end of the current billing period. Until then the Service remains available under your plan.
5.2 Except where Section 6 or mandatory law provides otherwise, fees already paid are non-refundable and unused portions of a billing period are not refunded.
6.1 If you are a consumer (a natural person acting outside your trade, business or profession), you have the right to withdraw from the contract within 14 days of subscribing, without giving any reason, in accordance with Section 1829 of the Czech Civil Code.
6.2 By subscribing, you expressly request that we begin providing the Service immediately, before the withdrawal period expires. If you withdraw within the 14-day period, you must pay a proportionate amount for the Service provided up to the moment of withdrawal. Your right of withdrawal expires once the Service has been fully performed within the withdrawal period with your prior express consent.
6.3 To withdraw, send a clear statement to support@rock8.cloud within the 14-day period. We will refund the remaining amount using the same payment method without undue delay, at the latest within 14 days of receiving your withdrawal.
7.1 You may not use the Service, or allow it to be used, for any unlawful purpose or in a way that violates these Terms or the rights of others. In particular, you must not:
7.1.1 store, publish or distribute content that is illegal, infringes intellectual property or other third-party rights, is defamatory, pornographic or obscene, extremist, endangers minors, or relates to unlicensed gambling;
7.1.2 mine, farm or plot cryptocurrencies in any form;
7.1.3 send spam or any unsolicited advertising to third parties, use false sender data or disguise your identity when sending messages;
7.1.4 perform or facilitate denial-of-service attacks, operate open mail relays, or run systems capable of performing such actions;
7.1.5 scan foreign networks or foreign IP addresses (port scanning, network scanning);
7.1.6 use forged source IP addresses (IP spoofing) or otherwise manipulate network identifiers;
7.1.7 distribute malware, operate botnets or command-and-control infrastructure, or engage in phishing, pharming, piracy or other fraudulent or deceptive practices;
7.1.8 compromise or attempt to compromise the integrity, availability or security of any third-party network, server or data;
7.1.9 circumvent plan limits, abuse free tiers or trials, or interfere with the operation of the Service or other customers' workloads.
7.2 These rules apply equally to anyone you allow to use your deployed applications. You remain fully responsible for the conduct of your users and the content of your applications.
8.1 If we receive an abuse report, a takedown notice, or a demand from our infrastructure provider or an authority concerning your content or workloads, we may require you to remove or remedy the issue within a deadline we set. The deadline may be very short (hours, not days) where our infrastructure provider imposes its own deadlines on us.
8.2 We may immediately suspend or restrict affected services, block network traffic, or remove content without prior notice where this is necessary to stop ongoing abuse, to comply with the law or with our infrastructure provider's requirements, or to protect the Service and other customers. We will inform you of such measures without undue delay.
8.3 Abuse can be reported to support@rock8.cloud.
9.1 You retain all rights to the code, data and other content you deploy or store through the Service ("Customer Content"). You grant us a non-exclusive license to host, copy, process and transmit Customer Content solely to the extent necessary to provide the Service.
9.2 You are solely responsible for Customer Content, including its legality and the rights needed to use it.
9.3 You are solely responsible for backing up Customer Content and any data your applications produce. Keep backups of business-critical data outside the Service. Unless a feature is explicitly described as a backup service, the Service does not guarantee preservation or recoverability of data.
10.1 We aim for high availability but the Service is provided without a guaranteed uptime level unless a separate service level agreement says otherwise. Planned maintenance will be announced where reasonably possible. The Service may be temporarily unavailable due to maintenance, upgrades, infrastructure provider outages or events beyond our control.
11.1 The Service, including its software, design, documentation and trademarks, is owned by us or our licensors. These Terms do not grant you any rights to the Service other than the right to use it in accordance with these Terms.
12.1 How we process personal data is described in our Privacy Policy.
12.2 For personal data contained in Customer Content (for example data of your application's users), you act as the controller and we act as a processor on your behalf. Customer Content is hosted in EU data centers.
13.1 Except as expressly stated in these Terms or required by mandatory law, the Service is provided "as is" and we disclaim all other warranties, including fitness for a particular purpose.
13.2 To the extent permitted by law, our total liability for damages arising out of or in connection with the Service is limited, per event and for all related events together, to the amount of fees you paid for the Service in the one month preceding the event giving rise to the claim. We are not liable for lost profits, loss of data you were required to back up under Section 9.3, or other indirect or consequential damages.
13.3 Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for harm caused intentionally or by gross negligence, or for harm to natural rights of an individual. If you are a consumer, nothing in these Terms limits your statutory rights.
14.1 If you are not a consumer, you will indemnify us against all third-party claims, including claims of our infrastructure provider and reasonable legal costs, arising from Customer Content, your use of the Service in breach of these Terms, or the conduct of users of your applications.
15.1 These Terms apply for as long as you have an account. You may terminate at any time by cancelling your subscription and deleting your account.
15.2 We may suspend or terminate your access with immediate effect if you materially breach these Terms, in particular Section 7, if required by law or by our infrastructure provider, or if your account creates a security risk for the Service. Otherwise we may terminate with 30 days' notice to your account email.
15.3 Upon termination we may delete your deployed resources and Customer Content after a reasonable period. Export your data before your account closes.
16.1 We may update these Terms. For material changes we will notify you at least 30 days in advance by email or in the dashboard. If you do not agree with the changes, you may terminate before they take effect. Continued use of the Service after the effective date constitutes acceptance.
17.1 These Terms are governed by the laws of the Czech Republic. Disputes will be resolved by the courts of the Czech Republic. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of your country of residence.
17.2 If you are a consumer, you may submit a dispute for out-of-court resolution to the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz).
18.1 Questions about these Terms: support@rock8.cloud
